Informativa sulla cancellazione
Order Cancellation
If you are planning to cancel an online order after it has been placed, please contact us within 3 hours, during our business hours ( 10:00 am to 7:00 pm) by phone at 305 661-9922. We will do our best to make room for your request.
Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons include:
- Item(s) not available.
- Trouble in processing payment information.
- An incomplete address was provided to ship.
- A duplicate order was placed.
- Cancelled due to customer request.
If your order is cancelled, you will receive an email notice to explain the reason for the cancellation. If you choose to cancel the shipment of any item(s) and you placed your order using a gift card, a refund for the cancelled item(s) will be issued to the original form of payment. For all other orders, you will not be charged for any cancelled or unshipped item(s).
If you are interested in placing a new order or if you have questions about a cancelled order, please contact Two2Guys Online Customer Service at 305 444 1999 or via email at info@two2guys.com